Privacy Policy

Last updated: October 2026. The Egyptian Natural Gas Holding Company ("EGAS", "we") respects your privacy. This policy explains what information we collect when you use egas.com.eg, how we use it and the choices you have.

Information we collect. Contact forms and newsletter sign-ups collect the name, e-mail address and message you provide. Our first-party analytics record page views, language, device type and referring site without cookies and without identifying you personally. If you use the AI assistant, your questions are processed to generate an answer and stored to improve the service.

How we use it. To respond to enquiries, send updates you requested, understand how the site is used and improve content. We do not sell personal data and share it only with service providers acting on our instructions.

Retention. Contact messages are kept for up to 24 months; analytics data is aggregated after 13 months; assistant conversations are anonymised after 90 days.

Your rights. You may request access to, correction or deletion of your personal data by contacting us through the contact form on this website.

Changes. We may update this policy; the date above indicates the latest revision.